Visit the ISM Resource Center for links to product brochures, overviews, white papers, and pre-recorded webinars. If you’re looking for additional product information, our Resource Center is a good place to start.
Need to log a support case? You can use the link below to send a support requests directly to the ISM support team. If you do not have a user name and password for the web portal, please call our Account Management Team at 877.496.5350.
Also known as Desktop Streaming, this technology allows you to create safe, temporary connection between your computer and your contact at ISM.You will be directed to connect with a Specific Representative Number once you click the link below. If you are not in contact with one of ISM’s support staff, please call 877.496.5350 before clicking the link to ensure the appropriate team member is standing by for your request.
ISM offers subscriptions for telephone and remote internet support for covered Sage MAS 90 and MAS 200 accounting software issues. Click the link below to find out about current our MAS 90/200 support packages.
Your ability to get the most out of any business management tool or network is greatly enhanced by the customer support behind the product.Click the button below to fill out a support request form.
Search the Sage Knowledgebase to solve software issues, find downloads, subscribe to content, and more. Find the information you need about your products and other Sage products.
Want Sage Webcasts on-demand? Click here to go to ISM’s very own Sage Webcast Center.
The mission of the Sage’s Communities is to enable all Sage customers to share,learn, and support each other on a broad spectrum of issues and interests. This is your community. Join a discussion, read a blog, share in the exchange of ideas and best practices.
We did our homework, scoping out various business solutions, and chose Sage MAS 90 because its price point was between a third and a half of other contenders. Plus, it offered a good balance between rich features and user-friendliness. — Bill Baldwin, Hobie Cat, http://www.hobiecat.com
Our goal was to switch to 100 percent online ordering, and that required a middle-tier package with sophisticated reporting features and e-commerce capabilities. After looking at four or five alternatives, we found what we needed in Sage MAS 500 ERP. — Curt Waisath, Gold Canyon Candle, http://www.goldcanyon.com
I looked at the unused potential available to us in Sage MAS 90, and basically said, ‘Holy cow!’ So I got together with [ISM], ordered additional modules, and figured out how things worked. What we have now is an exceptionally efficient system that does all that we need and then some. — Larry Sippel, Component Concepts, http://www.componentconcepts.com
ISM understands our business and they are very responsive to our needs. We found a partner who values service excellence and combines it with product expertise. — Rob Perkin, Packaging Specialties, http://www.pkgspec.com
Thank you, thank you, thank you! You went above and beyond. You not only solved my immediate problem but you took the time to show me other relevant aspects that I wasn’t even aware of that I needed to know. I look forward to training with you; the sooner the better. Thank you. — Jonathan, Sales and Marketing Data Analyst
We chose Sage ERP MAS 200 because it represented an ideal combination of scalable functionality and ease of use. And ISM has been our technology partner from the very beginning. — Shannon McKinney, Moonstruck Chocolate Company, http://www.moonstruckchocolate.com
ISM has been with us since the beginning and they know our business well. They did a fantastic job of helping us understand why the upgrade would be beneficial, what the challenges might be, and developed a detailed plan to get through the transition smoothly. — Paul Schreiber, Bazzill Basics Paper, bazzillbasics.com
ISM began with one vision in mind: “Simple answers to difficult questions.” Our diverse professional staff is uniquely qualified to support all major areas of business technology including Customer Relationship Management (CRM), Accounting and operations (ERP), and Human Resource Management and Payroll (HRMS). We also implement the most widely-used business and accounting software applications on the market including Sage ERP Accpac, Sage ERP MAS 90, Sage ERP MAS 500, SageCRM, Sage CRM SalesLogix, ACT! by Sage, and Sage FAS Fixed Assets. Read more....