Working with Saved Searches in Sage CRM
Don’t forget to register for ISM’s Q3 Sage 100 ERP User Groups in September! Click here for links to register in your area.
Saved Searches are a simple but powerful feature of Sage CRM. They can spare you the time and effort of manually keying in filtering criteria time and again when running your most frequently-used searches. Here’s a look at using this time-saving feature in Sage CRM.
What Can I Save?
You can create a saved search against any of the main entities in Sage CRM including Companies, People, Opportunities, Orders, Quotes, Cases, Solutions, Leads, or Communications that match your search criteria. There is no limit to the number of saved searches you can create and save.
In addition to creating your own customized lists, Sage CRM comes with a number of predefined saved searches that you may find useful. For example, the My Companies saved search available from the Find Company screen is set up to return a list of all of the companies assigned to you.
Saved Searches are Dynamic
Saved searches are dynamic which means they will always populate with the most up to date information each time you run the query. For example, let’s say you want to search for all companies in Sage CRM that are located in San Francisco and have 50 – 100 employees. When you can create a Saved Search based on this list, you’re saving the search criteria as opposed to the actual list. So when new companies are added to Sage CRM that meet the search criteria, the Saved Search is automatically updated.
Creating a New Saved Search
1. Click Find menu button and select an entity (for example, Companies)
2. Select your required Search Criteria and click the Find button. Your search results are displayed
3. Click the New Search button next to the Saved Search drop down box.
4. In the Saved Search details box that displays, type a name for your saved search. For example: “San Francisco Companies – 50 to 100 Employees”
Using Your Saved Searches
Now that you’ve got your favorite and most frequently-used searches saved, you’ll also save a bunch of time performing common actions in Sage CRM like creating a mail merge to multiple recipients, sending email to a group of contacts, running reports, and more. In addition, saved searches can be selected from the list of available content to display in your personal Sage CRM Interactive Dashboard.
Now that you know how, go ahead and start creating some of your favorite saved searches and be sure to contact us if you need help.
FREE SAGE CRM LICENSE
Don’t forget that if you’re running Sage 100 ERP Version 4.5, Sage CRM is already installed and ready for you to use for Free.
All Sage 100 ERP customers on a current maintenance plan get a free Sage CRM license. So if your company hasn’t yet taken advantage of all that CRM can offer, maybe now is the time to give it a test drive. And be sure to contact us if you need help activating your free module and license.